How we communicate around the office and with our clients and customers is changing. Where there was once costly travel, conference calls emerged to speed up the conversation and help expedite decision making. Flash forward 20 years, and employees are working from home in greater numbers, mobile devices have become viable work machines and people are able to meet face to face over video with the click of a button.

With our cloud video conferencing, you can be up and running in minutes, making HD video calls from your favorite devices from anywhere you can connect to the Internet. For the user, the human element of face-to-face communication provides a more natural experience, and for the administrator, deploying and managing a cloud solution is easier and more secure than ever before.

1. How many locations do we need to connect?
2. Do we have remote or work-from-home employees?
3. How many total employees will use the service?
4. How many meeting rooms need to be video-enabled?
5. What types of devices does the solution need to support?
  – Meeting room system
  – Mac®
  – PC
  – iOS mobile/tablet
  – Android™ mobile/tablet
  – Windows® mobile/tablet

6. Are security and encryption important factors?
7. Do we want separate systems for audio and web conferencing?
8. How will employees use the service?
  – 1:1 conversations
  – Multiway group collaboration
  – Large/all-hands meetings
9. How technical is our user base?
10. What are some must-have features for our video solution?

Here are a few departmental use cases you may not have thought of:

• HR and Training From recruiting new team members to training and career development conversations, nothing is more important than face-to-face communication. HR teams can always benefit from the enhanced nonverbal communication that comes across over video conferencing.
• IT
  Let’s face it—IT departments are known for their interest in all things tech, so they’re sure to find creative ways to use it. Teams can record process updates, support remote employees and collaboratively troubleshoot over video to service the help desk.
• Professional Services
  Video conferencing provides another means of communication for consultants to manage global projects with their customers. Professional services teams are able to stay on track and on budget without unnecessary and costly travel.
• Marketing and Sales
  Most marketing and sales teams require extensive collaboration with customers and external agencies. Video conferencing helps them connect on projects to create more engaging campaigns that ultimately help customers make more informed decisions.
• Engineering
  Research and development can’t stop and wait for business trip logistics. Engineering departments are able to optimize their time with global experts by collaborating over video. Daily scrums, bug triaging, prototyping and quality control are all perfect for video conferencing.